Coronavirus 19 (COVID-19) Information & Resources
Watch this page for up-dated information from Spencer Hospital and Clay County Public Health regarding the novel coronavirus 19, known as COVID-19. The impact of the disease can cause situations to change rapidly and we will strive to keep you informed.
If You Are Ill & Suspect You Have Been Exposed to COVID-19:
First, call the local COVID-19 Call Center. A health professional will conduct a phone screening, then advise you on further action.
COVID-19 Call Center
Hours of Operation: 7AM - 7PM, Monday-Friday
Local: (712) 264-6514
Toll Free: 1-(800)-848-0638
- Avera Medical Group Spencer - (712) 264-3500
- Spencer Hospital Emergency Department - (712) 264-6100
- Milford Family Care - (712) 338-2461
- Sioux Rapids Family Care - (712) 283-2723
- State of Iowa COVID-19 Information Line: 211
Visiting our news page for recent articles on COVID-19 and other health stories: Local Health News
Visitor Restrictions at Spencer Hospital
To protect our patients, families, healthcare workers and community during the pandemic outbreak of COVID-19 (Novel Coronavirus-19) and to prevent further spread of the disease, No visitors are permitted, except under extenuating circumstances. Current restrictions can be found here: Spencer Hospital Temporary Visitor Restrictions
Birth Center: (Updated 3/31/20) At this time, Spencer Hospital is allowing one support person to be with an expecting mother during labor and delivery. The support person is allowed to stay up to four hours after the delivery. The support person may return when the mother and baby are discharged from the hospital and will be able to meet at the south entrance of the Birth Center. Visitors are not allowed back into the hospital. Visitor restrictions are temporary and subject to change as necessary.
Warner Dialysis Centers: For the safety of our patients receiving dialysis treatment, no visitors are permitted at the Spencer or Spirit Lake Centers effective March 16, 2020.
Avera Home Medical Equipment: To prevent further spread of COVID-19, Avera Home Medical Equipment of Spencer Hospital is requesting that patients please call ahead before they pick up their supplies. Rather than coming into the building, the home medical equipment team will deliver to you curbside. You can reach Avera Home Medical Equipment of Spencer Hospital at (712) 580-3923.
Temporarily Suspended Services
- Cardiopulmonary Rehab Services
- Athletic Enhancement
- Weekly free blood pressure checks in Spencer Hospital's lobby
- Volunteer Services: (Includes volunteer staffing of Gift Shop.) The shop may be open on a limited basis. Online gift shop orders for patient deliveries is available: Send a Gift)
- Valet Services: have been suspended. If patients need assistance getting from the parking lot into the facility, they should stop under the main entrance canopy and ask for wheelchair services from their parked car into the facility.
- Diagnostic Imaging: Non-urgent services have been suspended to include screening mammograms, bone mineral density exams, Planet Heath and lung screening exams. All other diagnostic services required for acute illness and cancer care will continue.
- Rehabilitation Services: Services have been suspended for patients that are high risk for COVID-19. Therapists will be offering telephone consultations to high risk patients as may be needed. The number of outpatients at all of Spencer Hospital rehab locations will be managed to reduce waiting room numbers and allow time for periodic cleaning.
State & Federal Resources:
COVID-19 in Iowa - A State of Iowa website (new on March 24th) created to share comprehensive information regarding novel coronavirus 19 (COVID-19) in Iowa.
Iowa Department of Public Health - Up-to-date information on diagnosed cases in Iowa, news bulletins and prevention tips.
Updates from Iowa Governor Kim Reynolds' office
Centers for Disease Control & Prevention - The CDC is monitoring the spread of COVID-19 across the United States, and serves as a source for the latest information.
Valuable Information from the CDC:
Information & Prevention Tips from Spencer Hospital & Clay County Public Health