Volunteer Health Insurance Counselors Needed for Clay County

posted on Tuesday, April 9, 2024 in General

For many Iowans, understanding Medicare and related health insurance can be confusing and overwhelming. Where do I start? What are my options? Am I making the right decision? What will it cost me? Is there help if I can’t afford my insurance? If I’m still working do I have to sign up for Medicare?

Trained Iowa SHIIP volunteers can help answer these and other questions about navigating health care insurance options for Iowans on Medicare. The Senior Health Insurance Information Program (SHIIP) is a free health insurance counseling service of the State of Iowa Insurance Division sponsored locally by Spencer Hospital.

Across the state, currently more than 350 trained volunteers assist thousands of Iowans each year to understand their Medicare benefits and options through individual counseling sessions, community education, special projects, and making connections in their communities.

“Currently we have two trained and talented SHIIP counselors serving patients locally,” explained Susan Zulk, Spencer Hospital spokesperson. “However, to meet the demand for Medicare and Medicaid counseling locally, more volunteer counselors are needed to join this great team.” 

Who makes a good counselor? If you are someone who enjoys tackling new challenges, likes learning new information, gains satisfaction from helping people, has good computer skills, can work with diverse populations, and can be an objective and trusted source of information, this may be great fit for you.

SHIIP provides excellent training and resources to assure SHIIP/ SMP volunteers are prepared and have the tools they need for the counseling and community education.

For more information about becoming a SHIIP/SMP volunteer counselor, visit SHIIP.iowa.gov/get-involved.

  1. medicare
  2. shiip